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Recently I opened a bottle of Rosemount Estate Show Reserve Shiraz 2002 which was sadly corked. The next day I followed this up with the producer via their website, which led me up submit my request about replacement of corked wine via their online email form.
Flash forward a couple of weeks and I realised I had not received a response and the offending bottle had long since vanished, presumably down the sink. I called up the customer service line explaining the situation, and to cut a short story shorter, a replacement bottle from the current vintage is on its way - bravo Rosemount.